dean5050 wrote:dean5050 wrote:Morrack wrote:Franki, Andrew, Dean - did you guys try SoleAngelus's suggestion? Did it work for you?
Ok heres my final results from the various ideas suggested:
1) Updated my phone firmware via the new Samsung PC Studio to the following version:
Phone: Samsung I8510 (16GB)
Software version: I8510XXHJ3
Software version date: 07/10/2008
Custom version: I8510L08XEUHJ1
Custion version date: 01/10/2008
Result =
Unable to send SMS message from phone2) Inserted my o2 simcard into my friend's Nokia phone and was able to send a sms text successfully. Inserted my friend's TMobile simcard into my unlocked I8510 phone. Waited a while before attempting to send out sms message with the TMobile simcard still in my phone.
Result =
Unable to send SMS message from phone3) Edited a few phone numbers in my phonebook by replacing the starting "0" with "+44" and tried to send out a sms text to those numbers.
Result =
Unable to send SMS message from phoneSo in conclusion, none of the ideas suggested on this forum have worked. As stated in my previous post, I had even sent my phone to the Samsung Repair Centre who could still not resolve the issue. Having spoken to the Samsung call centre people, they said they have not come across this issue before (eventhough I mentioned lots of other users have reported the same problem). They told me just to upgrade my phone software and if that doesn't work then send it back to the repair centre (AGAIN!).
I am really disappointed in Samsung's customer care service, which is a shame as I really like this phone.
FYI: I emailed the Samsung website with the above details to and received back the following response from them:
Thank you for contacting Samsung Electronics.
The next step would be to have a repair arranged for the phone. An
engineer needs to take a look to establish if it is a hardware or
software fault. There is nothing else we can advise you to do as it
seems you have completely tested the phone yourself. Please call our
contact centre so we can arrange a repair for you.
Just to let you know, I sent off my Samsung phone to the Samsung repairers and got it back today (they returned it within 4 days - very impressed!) and can now report that SMS messaging now works!
My phone is currently now showing the following software version:
Phone: Samsung I8510 (16GB)
Software version: I8510XXHJ3
Software version date: 07/10/2008
Custom version: I8510L08XEUHJ1
Custion version date: 01/10/2008
Not sure what they did to fix the problem exactly as they stated they re-flashed the phone with the latest software, but the software stated above was the same version as the one they flashed it with last time.
The ONLY DIFFERENCE this time is that as soon as I received the phone, I DID NOT connect it up to the Samsung Studio on my phone and restore all the original backed-up data (which I did last time). I've just simply taken the phone as it has come from the repairers and slowly manually customising my settings and re-inserting my contacts on the phone which is taking ages, but still at least the SMS text messaging works now.
Hope my whole saga has helped you guys.
Dean
, but I have had a problem with my SMS since yesterday morning. I sent a sms to my friend which sent about 5 or 6 times the same message then as the day went on none of my messages will send. As soon as I try send a sms it automatically deferrs sending! My problem is I have a jaw problem & cant ring people & rely heavily on my sms to run my life & my impending wedding! Can anyone please offer any suggestions?? I've tried swopping the sims over & my sim will work in my daughters phone but when when I try txt from my phone using her sim it just deferrs! I've also checked the settings.
